What Bias Is, and Why It Matters at Work

  • Author: Dr. Lew Bayer
  • Credit: 1
  • Study time: 45 minutes
Being Conscious about Unconscious Bias micro course
Course overview
Learn what bias is, why everyone has it, and how the Bias Awareness Spectrum helps you notice when it shapes how you treat people at work.
  • Video time: 3 minutes
  • Certificate of Completion included

What's included?

  • 5 Lessons
  • 1 Certificate of Completion
  • 1 Worksheet
  • 3 Videos
  • 2 PDF downloads

What you will learn

What bias, conscious bias and unconscious bias mean in plain language, why every person has bias, and when a useful mental shortcut becomes a fairness and civility problem.

A tool you can use this week

The Bias Awareness Spectrum, an original Civility Experts tool for placing a quick judgment on the line from conscious to unconscious bias, plus a worksheet to apply it to real judgments from your week.

Dr. Lew Bayer

CEO of Civility Experts Inc., author, and Canadian Civility Ambassador
ABOUT LEW
Dr. Lew Bayer is internationally recognized as the leading expert on civility at work. She is CEO of Civility Experts Inc., a multinational civility training group with more than 500 affiliates in 46 countries, and the author of 23 books, including the bestseller The 30% Solution and a new book on diplomacy due for release in January 2027. With some 30 years of experience as a practitioner and mentor, Lew and her team of social architects help organizations build better workplaces by building competency in civility. She serves as faculty at the Canadian Management Centre, is Director of the International Civility Trainers' Consortium, and is currently embracing her role as Canadian Civility Ambassador.
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