The Butterfly Effect: How Small Judgments Shape People's Lives

  • Author: Dr. Lew Bayer
  • Credit: 1
  • Study time: 45 minutes
Being Conscious about Unconscious Bias micro course
Course overview
See how quick, small judgments about people add up over time, and learn to trace and redirect their ripple effects at work.
  • Video time: 3 minutes
  • Certificate of Completion included

What's included?

  • 5 Lessons
  • 1 Certificate of Completion
  • 1 Worksheet
  • 3 Videos
  • 2 PDF downloads

What you will learn

Explain the butterfly effect as a metaphor for how small judgments about people can have large and unpredictable consequences.

A tool you can use this week

The Ripple Map, an original Civility Experts tool that traces one small judgment about a person through four rings: the decision it shaped, its effect on the person, its effect on the team, and its effect on the organization and its reputation. The worksheet helps you apply it to a real situation this week.

Dr. Lew Bayer

CEO of Civility Experts Inc., author, and Canadian Civility Ambassador
ABOUT LEW
Dr. Lew Bayer is internationally recognized as the leading expert on civility at work. She is CEO of Civility Experts Inc., a multinational civility training group with more than 500 affiliates in 46 countries, and the author of 23 books, including the bestseller The 30% Solution and a new book on diplomacy due for release in January 2027. With some 30 years of experience as a practitioner and mentor, Lew and her team of social architects help organizations build better workplaces by building competency in civility. She serves as faculty at the Canadian Management Centre, is Director of the International Civility Trainers' Consortium, and is currently embracing her role as Canadian Civility Ambassador.
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