What Resilience Really Means

  • Author: Dr. Lew Bayer
  • Credit: 1
  • Study time: 45 to 60 minutes
Resilience and Being Change Ready micro course
Course overview
Discover what resilience really is, why bouncing back is common, and how skills and support work together to help you recover from setbacks.
  • Video time: 3 minutes
  • Certificate of Completion included

What's included?

  • 5 Lessons
  • 1 Certificate of Completion
  • 1 Worksheet
  • 3 Videos
  • 2 PDF downloads

What you will learn

Explain resilience as a process of adapting to difficulty, using the American Psychological Association definition.

A tool you can use this week

The Three Resilience Resources: how you view and engage with challenges, the support available to you, and the coping strategies you use (adapted from the American Psychological Association's description of resilience). The worksheet helps you apply it to a real situation this week.

Dr. Lew Bayer

CEO of Civility Experts Inc., author, and Canadian Civility Ambassador
ABOUT LEW
Dr. Lew Bayer is internationally recognized as the leading expert on civility at work. She is CEO of Civility Experts Inc., a multinational civility training group with more than 500 affiliates in 46 countries, and the author of 23 books, including the bestseller The 30% Solution and a new book on diplomacy due for release in January 2027. With some 30 years of experience as a practitioner and mentor, Lew and her team of social architects help organizations build better workplaces by building competency in civility. She serves as faculty at the Canadian Management Centre, is Director of the International Civility Trainers' Consortium, and is currently embracing her role as Canadian Civility Ambassador.
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