Civility Is Its Own Reward: The Feedback Loop

  • Author: Dr. Lew Bayer
  • Credit: 1
  • Study time: 30 minutes
The Science of Civility micro course
Course overview
Explore the science behind "Civility is its own reward": positive emotion, gratitude and kindness, and the feedback loop that makes civility easier over time.
  • Video time: 2 minutes
  • Certificate of Completion included

What's included?

  • 5 Lessons
  • 1 Certificate of Completion
  • 1 Worksheet
  • 3 Videos
  • 2 PDF downloads

What you will learn

Dr. Bayer's brand pillar holds that civility, practised consciously, continuously and consistently, rewards the person who practises it. This micro module examines the evidence: broaden-and-build theory, research on gratitude, and two major meta-analyses on kindness and well-being, presented with honest effect sizes. Learners then practise a two-week routine that builds the feedback loop between civil action, positive emotion and stronger working relationships.

A tool you can use this week

The My Civility Loop Log worksheet, which you download and complete for a real situation of your own.

Dr. Lew Bayer

CEO of Civility Experts Inc., author, and Canadian Civility Ambassador
ABOUT LEW
Dr. Lew Bayer is internationally recognized as the leading expert on civility at work. She is CEO of Civility Experts Inc., a multinational civility training group with more than 500 affiliates in 46 countries, and the author of 23 books, including the bestseller The 30% Solution and a new book on diplomacy due for release in January 2027. With some 30 years of experience as a practitioner and mentor, Lew and her team of social architects help organizations build better workplaces by building competency in civility. She serves as faculty at the Canadian Management Centre, is Director of the International Civility Trainers' Consortium, and is currently embracing her role as Canadian Civility Ambassador.
Created with